Technical & Regulatory Disclaimer

1. General Information Disclaimer

All information, technical specifications, product descriptions, certifications, testing references, laboratory data, filtration claims, installation guidance, outbreak-related content, case studies, and operational examples provided by Mentor Water are supplied for general informational and commercial reference purposes only.

Nothing contained within this website, its documents, technical materials, marketing content, or communications shall constitute:

medical advice,
engineering advice,
legal advice,
regulatory advice,
public health advice,
water management consulting,
or professional compliance certification.

Customers, facility operators, engineers, consultants, infection prevention teams, and distributors remain solely responsible for evaluating the suitability of products for their specific applications, infrastructure conditions, regulatory environment, and operational requirements.

2. Regulatory Compliance Disclaimer

Regulatory requirements relating to drinking water systems, healthcare environments, waterborne bacteria management, Legionella control, plumbing standards, filtration systems, and facility compliance obligations vary by country, region, authority, and installation environment.

Mentor Water does not warrant that any product, certification, laboratory validation, technical specification, or filtration solution automatically satisfies all local regulatory, healthcare, engineering, procurement, construction, or public health requirements applicable to a specific jurisdiction or facility.

Customers are solely responsible for:

evaluating local regulatory requirements,
obtaining required approvals or permits,
consulting qualified professionals,
validating installation suitability,
and ensuring compliance with all applicable laws, standards, and operational obligations.

3. Product Performance Disclaimer

Product performance may vary depending on:

water quality,
plumbing infrastructure,
contamination levels,
biofilm conditions,
installation quality,
water pressure,
flow rate,
temperature fluctuations,
maintenance practices,
storage conditions,
usage intensity,
and other operational or environmental variables beyond Mentor Water’s control.

Any filtration performance references, bacteria reduction data, service life estimates, flow specifications, or laboratory validation statements are based on controlled testing environments, documented testing methodologies, and specified operational conditions.

Actual field performance may differ significantly between facilities and installation environments.

No statement made by Mentor Water shall be interpreted as a guarantee of:

complete pathogen elimination,
outbreak prevention,
infection prevention,
uninterrupted filtration performance,
guaranteed cartridge lifespan,
or universal suitability for all plumbing systems or contamination scenarios.

4. Legionella & Waterborne Bacteria Disclaimer

References to Legionella pneumophila, non-tuberculosis mycobacterium (NTM), waterborne bacteria, healthcare-associated pathogens, or contamination risks are provided for informational and educational purposes only.

Mentor Water products are designed as physical filtration solutions intended to support broader water safety management strategies.

Mentor Water products do not replace:

comprehensive water management programs,
system-wide remediation,
plumbing maintenance,
thermal disinfection,
chemical treatment,
environmental monitoring,
or professional engineering oversight.

Facilities remain solely responsible for implementing and maintaining appropriate water management procedures in accordance with applicable regulations, public health guidance, and operational risk assessments.

5. Certifications & Laboratory Testing Disclaimer

References to certifications, laboratory testing, standards, validation protocols, or regulatory registrations including, but not limited to:

ASTM F838-20,
NSF P376,
ASSE 2011-2022,
ISO standards,
CE marking,
EPA registrations,
FDA establishment registrations,
Vitens Laboratory,
IAPMO R&T,
EBI,
and university-affiliated testing institutions,

apply only to specific products, configurations, testing conditions, and documented laboratory methodologies.

Certification scope, testing protocols, and regulatory applicability may differ by jurisdiction, installation environment, and product configuration.

Customers are responsible for independently verifying the applicability of certifications or standards to their intended use.

6. Service Life & Cartridge Replacement Disclaimer

Any stated cartridge lifespan, replacement interval, flow duration, gallon capacity, or operational estimate is provided as a general reference only.

Actual service life may vary substantially depending on:

incoming water quality,
sediment levels,
biological contamination,
pressure conditions,
usage frequency,
storage conditions,
plumbing system quality,
and maintenance practices.

Mentor Water does not guarantee that any product will achieve a specific operational duration under all field conditions.

Customers are responsible for implementing appropriate inspection, maintenance, monitoring, and replacement procedures.

7. Website, Outbreak Tracker & Epidemiological Content Disclaimer

Any outbreak tracker information, epidemiological references, surveillance data, maps, case statistics, trend analyses, healthcare references, or public health information presented by Mentor Water are derived from publicly available sources believed to be reliable, including governmental agencies, surveillance authorities, public health organizations, scientific publications, and third-party reporting.

Such information is provided solely for informational purposes.

Mentor Water makes no representation or warranty regarding:

completeness,
accuracy,
timeliness,
ongoing availability,
or interpretation of third-party epidemiological or surveillance data.

Public health data and outbreak reporting may change over time and may contain delays, revisions, regional inconsistencies, or incomplete reporting.

Users should independently consult official public health authorities and qualified professionals regarding any outbreak-related or facility-specific decisions.

8. Installation & Usage Responsibility

All products must be installed, maintained, monitored, inspected, and replaced in accordance with applicable technical documentation, installation instructions, operational guidance, and accepted industry practices.

Mentor Water shall not be liable for damages, failures, contamination events, or operational issues arising from:

improper installation,
unauthorized modifications,
incompatible plumbing systems,
misuse,
neglected maintenance,
improper storage,
third-party servicing,
or failure to follow product instructions.

The customer and facility operator remain solely responsible for evaluating installation suitability and operational safety.

9. Limitation of Liability

To the maximum extent permitted under applicable law, Mentor Water shall not be liable for:

indirect damages,
consequential damages,
incidental damages,
business interruption,
regulatory penalties,
reputational harm,
infection-related claims,
healthcare claims,
facility shutdowns,
loss of revenue,
loss of contracts,
operational disruption,
or damages arising from reliance upon technical, regulatory, or outbreak-related information.

All products and technical materials are supplied subject to the customer’s independent professional evaluation and risk assessment.

10. Updates & Modifications

Mentor Water reserves the right to modify, update, revise, remove, or discontinue technical information, specifications, certifications, documentation, product references, and website content at any time without prior notice.

The latest version of this Regulatory & Technical Disclaimer shall govern all use of Mentor Water technical materials and website content.

11. Governing Law & Jurisdiction

This Regulatory & Technical Disclaimer shall be governed exclusively by the laws of the Netherlands, excluding conflict of law principles.

Any dispute arising out of or relating to this disclaimer, Mentor Water products, technical documentation, website content, or related commercial activities shall be submitted exclusively to the competent courts of the Netherlands.

CALL US +31 (20) 225 4825