Privacy Policy

March 2024

Tech Marketing Solutions BV, trading under the name MENTOR WATER TECHNOLOGIES (MWT/ MENTOR) and registered with the Chamber of Commerce under Chamber of Commerce 77912756, is located at Huizermaatweg 560, 1276LN Huizen.

MENTOR processes personal data, including yours. We attach great importance to the protection of your data. We also like to be clear about what data we register, why we do so and what your rights are. We explain this to you in this privacy statement (also known as a privacy statement or privacy policy).

The General Data Protection Regulation (AVG/GDPR) will come into effect from May 25, 2018. Naturally, our privacy statement is in line with this.

Which data we process

We process personal data. This data tells us something about someone. For example, what your name is, where you live, whether you are a man or a woman, how old you are and what type of house you live in.

Processing personal data involves, for example, collecting, storing, using and deleting it. Depending on the purpose, MENTOR processes different personal data.

name, address, telephone number, email address
where you know us from
about which you want to contact us
the type of house you live in
information that you provide to us yourself, for example in a comments field or during a telephone conversation

When we process personal data

We receive your data because you give it to us yourself. If you fill out a form on our website, we process personal data, but also if you call us, send an e-mail, apply for a job or work with us, we have personal data that we process.

Although we focus on the private market, you may contact us from a business perspective. We then also process your personal data.

Why do we process personal data

MENTOR processes personal data on the legal basis of 'legitimate interest' and 'execution of an agreement'.

What do we do with your data and for what purpose? MENTOR uses and stores your personal data to provide you with the quickest, easiest and best possible service and for the following purposes:

Contact us: You can contact us via various channels: telephone, post, e-mail and, for example, social media. If you have asked a question via a form on our website or sent us an email, we will process your name, telephone number and email address so that we can contact you.
Submit a quote and sell products: If you request a quote or order a product, we process personal data to make a suitable quote and then properly execute any agreement we conclude.
Marketing: You can register with us for one or more newsletters. After registration, we can inform you about activities and products of ourselves or our partners, suitable for your situation. We can also approach you to participate in market research to improve our products and services.
Legally required: As a company, we are required by law to retain certain data. Think of invoices. This contains your name and address, but also what you purchased from us.

Without your personal data it is not possible for us to deliver products to you. We are legally obliged to record who we do business with.

Third parties

Sometimes we engage other parties to process personal data on our behalf. Think of a courier who delivers mail to you for us. Or a party that conducts market research on our behalf. We also engage service providers to carry out our marketing activities. Under the AVG/GDPR these are 'processors'. We may only engage such parties if it is appropriate for the purpose for which we have processed your personal data. We conclude Processing Agreements with parties that process your data for us.

Furthermore, we only provide information to third parties if we have received your permission to do so or if this is necessary to process your order or if the law requires this.

When you visit our website, we register your visit with cookies. We use cookies to offer you greater ease of use and the most relevant information available via MENTOR.

A cookie is not personal data, but a small file that is sent to your computer when you visit our website. Cookies allow us to recognize your computer, tablet or mobile the next time you visit MENTOR.

You can refuse the use of cookies. You can adjust your settings yourself in your browser. By refusing cookies you may not be able to use all the features of our website.

Meetscripts

We also use measurement scripts. We use this to collect statistics about visitors to our website and analyze how we can improve our website. Your IP address is anonymized and no data is exchanged for other purposes.

Right

Your data is yours. Of course you have the right to see which data we process about you.

You can object to the processing of your personal data. Is it about marketing? We will then terminate that processing as soon as possible. Do you think we have incorrect information about you? Let us know and we will adjust it. If you feel that we are processing your personal data unlawfully or incorrectly, you can also have that processing restricted. If you want us to delete your data, you can let us know and we will delete anything that we do not legally have to keep. We do not store your data for longer than is necessary to maintain contact with you, provide our services, provide service and comply with legal retention periods.

If you would like to unsubscribe from our newsletters, you can click on 'unsubscribe' or 'unsubscribe' under each email. You will then arrive at a web page where you can indicate that you no longer wish to receive newsletters from us.

A question or a complaint

To exercise your rights, you can contact us by email at info@mwt-nl.com or by post: Tech Marketing Solutions BV, Huizermaatweg 560, 1276LN Huizen

Do you have a question or a complaint about the processing of personal data? Please contact us.

Finally

MENTOR respects your privacy and ensures that your data is treated confidentially. Your personal data is treated and recorded in accordance with all applicable privacy regulations.

This privacy statement is tailored to the way in which we currently maintain contact with you. Innovations and improvements in our processes may lead to changes in this privacy statement. We therefore advise you to re-read this statement regularly